Community Images- Common Questions

What if we don’t want the entire package and just want to get an amenity that is right near the home? 
Our smallest Community Image package is the perfect solution for scenarios like these! With this package, we’ll be able to capture 1 location within a 2-block radius of the property—perfect for those amenities that are right next door!

Can I add additional images to my community image order? 
It is possible for you to purchase additional images of the community at our normal additional image pricing. Please clarify in your order notes that the additional images you’ve added are for capturing the community. 

This will not add additional locations. If you need to capture more community locations, you will need to upgrade to the next package size or upgrade to the package that includes the number of locations you need.

Will you ask people to move or leave a location, example the pool? 
When photographing an area, our team will not ask anyone to leave. If identifiable people are present, we cannot capture the location.

Will Community images be captured during twilight if I book a Twilight shoot?
When purchased in combination with a Twilight shoot, Community Images will not be photographed during twilight and will instead be captured either before or after sunset.

What is a streetscape?
Streetscape images offer detailed and immersive views of the street where your property is situated. The images capture the street from multiple angles, ensuring a complete and dynamic view of the property and its surroundings.

Can I capture both streetscapes and amenities if I order a Community Images product?
Yes, you can choose to do streetscapes OR amenities shots OR you can get both! Depending on which package you select, you will be asked to provide between 2-5 locations for us to photograph. If you don't provide specific locations, we will use our knowledge and discretion to best determine which amenities to photograph

Can I order the Community product without ordering a photo package? 
At this time, we are only offering this product as an add-on to our HDReal® image packages. However, we are working on the potential to allow this product to be ordered on its own so please check back in the future!

Will you take photos of local area attractions?
Absolutely! Depending on the package you select, our Community Images product can capture streetscapes, community attractions, and neighborhood amenities up to a 2-mile radius from the property we’re shooting. 

Is this product different from the Subdivision product? [OW]
While there are a lot of similarities to our former Subdivision product, Community Images offers a larger mileage radius, and allows us to capture more locations and different features like streetscape shots. Because of this improvement, Community Images are now offered instead of our Subdivision product but offer an even better opportunity to capture the essence of your community.

How is the Community product different from Stock Images? 
Stock images are more generic to the broader city and are used to showcase staple locations/attractions while Community is more localized to the property and its features in the immediate vicinity.

What types of community attractions are typically photographed? 
Our Community images can include popular community attractions such as parks, community pools, clubhouses, fitness centers, local businesses, recreational facilities, cultural landmarks, monument signs, streetscapes, and more! Need help generating ideas for what can be captured with Community images? Download our Community Images Checklist!


Can I request the specific locations to be captured or are they predetermined? 
Depending on your package size, you will be asked to provide between 1-5 locations for us to photograph. If you don't provide specific locations, we will use our knowledge and discretion to best determine which amenities to photograph.


Do I have full rights to use the community photos for marketing? Do I have any restrictions? 
Virtuance retains ownership and copyright to all images that we photograph. However, the photos are licensed for your use only and can be used on your website, social media, brochures, and other promotional materials. Images cannot be resold or redistributed to third parties without our permission. 


What is the cost of the community photo package? 
Our Community photo package costs vary based on the number of images you want to receive and/or the locations you want captured. Package prices start at only $29 for 1 community location within a 2-block radius of the residential property.

Can I get aerials  of my Community and its amenities?
All Community Images will be captured from the ground—we do not include aerial images in these packages.

How do you ensure the privacy of residents while taking Community photos? 
We take privacy very seriously and adhere to strict guidelines to ensure the privacy of residents and their communities. Our photographers focus on capturing public spaces and amenities without intruding on private property. As such, we will not photograph schools or any space where individuals are present and can be easily identified. 





Learn more about Community Images!

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