Virtuance Basics - Getting Started with Virtuance

• Do you have any examples of photography local to my area?
• Do you have any property size limitations to what you can shoot?
• Do you shoot on weekends?
• What types of payment are accepted?
• Does Virtuance enhance my photos prior to delivery?

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Help with Listing Website, Tours and Photos

• How do I change the default theme to Tour for all of my listing websites?
• Where is my 3D Tour (Legacy Version)?
• How do I reactivate my Legacy tour?
• What is a QR code?
• How do I make sure my Listing Website is MLS Compliant?

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General Questions

• Do you provide the total square footage on my floor plan?
• What do I do if my Zillow 3D Home isn't appearing on Zillow's website?
• Can Virtuance adjust the arrows on my Zillow 3D Home?
• How Many Images Should I Order?
• What is the difference between a Zillow 3D Home Tour and a Matterport 3D Tour? Are they the same quality?

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Cancelling and Rescheduling Photo Shoots

• When will I know when my flexibly scheduled shoot time is selected and finalized?
• Is there a guarantee you'll schedule me sooner if I choose flexible scheduling?
• What is Flexible Scheduling?
• Why can't I choose flexible scheduling for aerials?
• Can I change my photo shoot from a flexibly scheduled shoot to a regular shoot?

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Virtuance Marketing Suite

• Where is my tour ID number to post to IRES?
• How do I start earning leads and tracking views with my Marketing Suite?
• Where do I find my 3D Tour Link? (Virtuance Marketing Suite)
• What information is included in the Branded and Unbranded Listing Websites?
• What does your marketing platform (Virtuance Marketing Suite) look like?

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